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Reviews for Tuscany Villas

Posted On: 9/21/2019

:)

Great Leasing Staff.
By: Adams     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/19/2019

New Management is Awesome!!!

New management is amazing, friendly and cares for their residents. Maintenance is super fast with fixing things. Although parking is limited at times, this is an amazing place to call home. Many activities for residents to enjoy weekly just to relax, have some good laughs, meet new people and create lasting friendships and bonds with fellow residents!!
By: Wilshonda Johnson     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/11/2019

Amazing Staff!

Tuscany Villas has exceeded my expectations as a tenant. The office staff go above and beyond to ensure residents are comfortable and enjoy their time in the community by hosting weekly events to bond with our neighbors. The maintenance staff complete all work orders in a timely manner and are on hand to assist at all times. Best property staff I have ever encountered!
By: Ms. T     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/5/2019

Management

I would like to take a moment to applaud Ashleigh for every effort she makes to resolve issues. Ashleigh is truly an asset to this company and community. She is always available and takes time to listen and always find solutions. Thank you Ashleigh.
By: Maya Esteves     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/7/2019

I love this place

This is an excellent group of people . They come together to make everything right for all residents . I salute them !
By: Lois     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/7/2019

Why i love this place .

5/2019 i am beginning to love this place. I have been there 2 years waiting patiently for a change. I am not putting others down but i am glad i stayed . Manager Angela , Assistant Dresha and Agent Nichole and Dee the mail carrier and all Maintenances are an excellent group of people. They work well like the Avengers. I feel safe and more happy now . God bless them all.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/26/2019

Reasons why i am still here.

I love my apartment complex . To make a long story short. I wasn't always happy here but since heaven dropped this new crew here , i am pleased. I am not saying they are perfect. But i can tell they are striving. 5/2019, This new staff is doing an excellent job with efficiency and a smile. May God continue keep them . They really love working to make us safe and happy to live here.
By: Lois St. Cyr     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/26/2019

Reasons why i am still here.

I love my apartment complex . To make a long story short. I wasn't always happy here but since heaven dropped this new crew here , i am pleased. I am not saying they are perfect. But i can tell they are striving. 5/2019, This new staff is doing an excellent job with efficiency and a smile. May God continue keep them . They really love working to make us safe and happy to live here.
By: Lois St. Cyr     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/11/2019

Leasing Staff

Special s/o to Mrs Dresha and LeAnn! I met Dresha and Leann for the first time during a crisis, I was upset but Dresha remain professional and actually calmed me down, I will always appreciate her professionalism! Leann is very informative, I was freaking out once after I lost my wallet and rent was due.. she worked with me by notating my accounts and giving me advice on how to set up the WIP account to pay until I got my new bank card. Thanks so much
By: Tyeasha Matthews     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/11/2019

Awesome Management Team/Maintenance

I’ve been a resident for a little over year and since Ashleigh Beard became property manager, Tuscany Villa has been feeling more like home now. She actually take action, she’s always out on the property making sure the residents are okay, the property is looking cleaner especially the compactor!! The new staff is what Tuscany needed to get things back on track. She’s hired new security to insure the residents are safe all around the clock and the leasing office team go above and beyond to help each resident. Maintenance Team- MAJOR S/o to the new maintenance supervisor! They are like the powerhouse of Tuscany, these guys work quickly, clean behind themselves, explain what they are doing while completing your work order. Very professional. Thanks so much!! Please resident
By: Tye Matthews     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/28/2019

5 stars!!!

I love the location, the office workers are the best, maintenance is on top of ever issue I’ve put a work order in for. I’m not too happy about the noise but I’m dealing with it. ??
By: Tikila Arnold     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/25/2019

Appreciate the staff

Thanking the staff for the friendly service Updating request fast and friendly. Thanks
By: Jeffery Trim     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/2/2019

Great service lovely staff

I would like to thank Mrs.Dresha for her wonderful friendly service taking time and patience. Very good Customer Service. Thanks
By: Jeffery Trim     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/9/2019

GREAT SERVICE

Dresha was great in assisting the minor things wrong with my apartment. she was very patient & willing to help with anything i asked for. she’s the best!
By: Malik Brady     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/25/2019

Ref to previous ones. No ones are perfect . I still love it

Love it or Hate it . One still can't beat this place.
By: Lois St. Cyr     Verified Resident
Source: Property Site Read Property Manager's Response

Ms. St Cyr I am glad to hear you feel this place can't be beat. I hope you come down on the Love It side of your statement. We are always striving for improvement and hope we are making your stay with us a great one.

Posted On: 1/23/2019

New management

Just wanted to leave a positive review for the staff/management/maintanence. I was here when the management wasn’t great and it has since changed and nothing but positive things to say now. Thanks
By: Scot Blouin     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We have been working hard to overcome the issues of the past. We know we still have some work to do but we will get there. Thank you.

Posted On: 2/7/2018

AMAZING STAFF/ VERY PROFESSIONAL

Nicole is the best to work with if you're new to BR area. I explained my situation to her in Dec and she did everything she could to help me get the perfect apartment. I appreciate her patience and professionalism. Thank you Nicole!
By: Tye   
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We have been working hard to overcome the issues of the past. We know we still have some work to do but we will get there. Thank you.

Posted On: 7/4/2016

Amazing Maintenance

Overall, the maintenance team here is fast responsive and fixes things right rather than regular patch up work.
By: David   
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We have been working hard to overcome the issues of the past. We know we still have some work to do but we will get there. Thank you.

Posted On: 11/17/2015

You Rock !!

We moved here about six months ago. We have no problems with parking. The location is great for my husband's job. You continue in providing us with quality, value and exceptional service. We put in a work order the task is done in a timely matter. You can ask for better. YOU ROCK!!
By: HB     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We have been working hard to overcome the issues of the past. We know we still have some work to do but we will get there. Thank you.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars